Any time you are unable to reach your primary care veterinarian - including late nights, weekends, and holidays - we are here to help. Our North Carolina veterinarians are specially trained in triage and emergency medicine.
Although you may feel anxious about visiting an emergency veterinarian, knowing what to expect at our emergency animal hospital will make this process easier for both you and your pet.
We understand that in an emergency, you may not be able to call us before arriving, but it's always best if you can. If you have time, you can also fill out our New Patient Form.
You will be taken to an exam room and asked to complete our New Patient Form if you have not already done so. Your pet will be triaged by a vet technician before a veterinarian completes a thorough exam of your pet.
After your pet has been assessed, our veterinarians will establish a treatment plan so we can provide your pet with the best possible treatment. We will also update your primary care veterinarian with your pet's medical files and history to ensure care remains integrated and seamless.
When animals are in situations that need immediate medical attention or their lives are at stake, they require emergency veterinary care and treatment.
These situations are classified as emergencies, and need immediate care. If your pet has had an accident or is exhibiting any of these symptoms, please bring them to our office right away.
Your four-legged family member can receive state-of-the-art emergency care at our emergency clinic, which is equipped to provide specialized diagnostics, complete surgical services, and hospitalization.
It always appreciated when you can call us ahead of arriving, but we understand that in emergency situations that's not always practical.
If the situation does not allow you time to call, please do not hesitate to bring your pet to our clinic for immediate attention.
We are open 24/7 for 365 days a year.
A veterinary emergency hospital is similar to a human emergency department—it can be unpredictable and you may have to wait.
We cannot predict which cases we will be treating and when they will arrive, but we will prioritize cases by medical need.
We provide a comfortable waiting area and we will do our best to keep you informed about wait times and your pet's status.
Yes, we keep your primary care veterinarian up to date with your pet’s medical history and files to ensure integrated, seamless care.